We inform you that we are currently having an incident impacting the AIS and PIS by Cross Canal validation for all the distributors we represent except Axa, Fortuneo and CCF since March 25, 2024 at 11:00 p.m. (UTC+01:00)

AIS and PIS have been available again since March 26, 2024 at 11:50 a.m. (UTC+01:00).

We inform you that we are currently having an incident impacting the PIS for AXA Banque since March 25, 2024 at 11:00 p.m. (UTC+01:00)

PIS has been available again since March 27, 2024 at 8:10 a.m. (UTC+01:00).

A technical intervention on our infrastructures is scheduled for March 21st, 2024.

It will result perturbations on SMS for the validation of sensitive operations from 0:00 a.m. to 4:00 a.m. (UTC+01:00).

Thanks in advance for your understanding.
Feel free to contact us if you have any question.

We inform you that Allianz Banque will soon use certificates complying with the eIDAS regulation.

If you check the certificate type during your MTLS calls, you will be impacted by this development. You will need to apply an eIDAS check and disable standard X509 check. This development will take place after June 14th, 2024.

We will communicate the exact date and times of this intervention later.

A technical intervention on our infrastructures is scheduled for April 7th, 2024.

It will result in unavailability for the instant payment for PIS from 7:15 a.m. to 8:15 a.m. (UTC+02:00)

Thanks in advance for your understanding.
Feel free to contact us if you have any question.

We inform you that we are currently having an incident impacting the AIS and PIS for all the distributors we represent since March 5, 2024 at 11:30 p.m. (UTC+01:00)

AIS and PIS have been available again since March 6, 2024 at 12:50 a.m. (UTC+01:00).

Delivering an EPC release into production will result in unavailability of Instant Payment on March 17th, 2024 from 3:00 a.m. to 4:00 a.m..

Thanks in advance for your understanding.

A technical intervention on our infrastructures is scheduled for April 7th, 2024.

It will involve the unavailability of some of our services from 4:00 a.m. to 11:00 a.m. (UTC+02:00) :

• unavailability of fund transfers from Fortuneo web site and mobile application,
  
• unavailability of PRO and PART sites and mobile applications (CMB, CMSO, BPE, AZB, ABEI, CCF, AXA).

Thanks in advance for your understanding. Feel free to contact us if you have any question.

A technical intervention on our infrastructures is scheduled for April 14th, 2024.

It will involve the unavailability of some of our services from 6:00 a.m. to 10:00 a.m. (UTC+02:00) :

• unavailability of fund transfers from Fortuneo web site and mobile application,
  
• unavailability of PRO and PART sites and mobile applications (CMB, ABEI).

We apologize for the inconvenience caused. Feel free to contact us if you have any question.

The need to strengthen the security of our SCAs requires us to put into production, from February 19th, 2024 (the exact time will be communicated to you later), an evolution of the strong customer authentication process in fallback mode.

This development consists of the addition of an "operationId" in a few steps of the SCA process for all of our distributors with the exception of ABEI and Fortuneo.

You just have to ask us to receive the up-to-date fallback documentation if needed.

We are well aware of the very short implementation deadline that we are asking of you, but securing our operations is essential, both for you and for us.

We apologize for the inconvenience caused and know that we are here to help you integrate this development. Do not hesitate to contact us in case of difficulty.

We inform you that AIS / PIS with App2App path is not available for Bank "CCF" for Android and IOS. An incident has been reported and is being handled (internal reference : TCK4189136).

The App2web and Web2web paths remain operational.

We will get back to you as soon as possible to inform you of the resolution of this incident.

We apologize for the inconvenience.

The App2App PIS / AIS path is operational on IOS since February 2, 2024

The App2App PIS / AIS path is operational on ANDROID since February 14, 2024

The incident is closed

We inform you that Instant Payment will be unavailable to all our distributors on January 22, 2024 between 7:30 a.m. and 8:00 a.m. (UTC+01:00) due to a technical migration.

SEPA transfers will be available.

We apologize for any inconvenience caused.

Please be informed that the AIS / PIS is unavailable for Banque CCF. An incident has been reported (TCK4192627)

We will get back to you as soon as possible to inform you of the resolution of this incident.

We apologize for the inconvenience

We'll let you know when the incident has been resolved. AIS and PIS have been available again for CCF since January 5, 2024 at 1:30 p.m. (UTC+01:00).

Following an error on the url communicated for the AIS, we communicate you the url to use : "https://api.ccf.fr/openbanking/oauth/" for the "{bank-fqdn}" part.

The documentation has been modified to indicate the correct URL for CCF.

Following an incident on the online banking side concerning the transmission of transactions and balances, the decision has been taken to cut off the flow of programmed / deferred transfers until the incident can be definitively corrected for the Crédit Mutuel de Bretagne bank.

Since January 02, 2024, 18:40, the Get /transactionsDateTo call no longer shows upcoming transfers.

We will get back to you as soon as this incident is resolved.

We'll let you know when the incident has been resolved since January 8, 2024 at 11:00 a.m. (UTC+01:00).

We are pleased to inform you that PSD2 APIs for the bank CCF will be available on Tuesday the 2nd of January 2024, from 2 p.m. (UTC+01:00).

The URL to access CCF's APIs is : https://openbanking.ccf.fr/.

You will find all informations concerning CCF's PSD2 APIs into our product documentation available in your private space.

Feel free to contact us if you have any question.

In February 2023, the url for Axa Banque was modified for the "Retrieve the authorization-code" part of the AISP path. It seems that this url is not fully functional.

From now on, please use the url "openbanking.axa.fr".

The documentation has been modified accordingly

For reasons of upgrading our databases, authentication will be unavailable on 17th and 24th September, 2023 from 8 a.m. to 9 a.m. (UTC+02:00).

This concerns both our websites and mobile apps.

This database upgrade will also make our PSD2 payment API unavailable.

Thanks in advance for your understanding. Feel free to contact us if you have any question.

For reasons of maintenance on one of our services, DSP2 authentication will be unavailable on 13/08/2023 from 6 a.m. to 7 a.m. (UTC+02:00).

Thanks in advance for your understanding.

An important technical update improving our infrastructures is scheduled for September 10th, 2023.

It will involve the unavailability of some of our services from 6:10 a.m. to 7:30 a.m. (UTC+02:00) :

Unavailability of Instant Payment,
Unavailability of the Fortuneo web site and mobile application,
Unavailability of PRO and PART sites and mobile applications (CMB, CMSO, ABEI, ABS, ABP, LBP, AZB, AXA).

For reasons of maintenance of our databases servers, our payment API will be unavailable on June 18, 2023 for a maximum period of 15 minutes between 8 a.m. and 9 a.m. (UTC+02:00).

For the same reason, authentication will be unavailable on both mobile and web sites for CMB and CMSO on June 18th, 2023 for a maximum period of 15 minutes between 8 a.m. and 9 a.m. (UTC+02:00).

Thanks in advance for your understanding.

For reasons of maintenance of our databases servers, authentication will be unavailable on both mobile and web sites for CMB and CMSO on July 9th, 2023 for a maximum period of 15 minutes between 8 a.m. and 9 a.m. (UTC+02:00)

Thanks in advance for your understanding.

For your information: Currently a strong authentication is required every 90 days for the customer to agree to the continuity of service. On July 25, 2023, this period will be 180 days. We can confirm that there will be no impact on your level and no break in service.

An incident is currently in progress on the online banking service of Arkéa entities. You will be kept informed of its resolution.

The incident is resolved and the Remote Banking service is restored.

Hello, We have made some url modifications on the sandbox part in the "Step1 - Retrieve the authorization code" section.

https://api.arkea.com/psd2-psu-sandbox/authorize...

becomes

https://api-public.arkea.com/psd2-psu-sandbox/authorize...

Hello,

We are facing an unavailability on Axa Bank on the AIS / PIS routes. We are doing our best to restore the service.

Incidents references : TCK3693428/TCK3719156

Affected client : Axa Banque

• Incident start date/time : 15/02/2022 - 3:30 p.m. (UTC+01:00)
• Incident end date/time : -

Description / Impact(s):

• AIS / PIS course not possible at Axa Bank

=> issue solved on 17-02-2023 5:52 p.m. (UTC+01:00)

Services of "Aumax Pour Moi" will shut down on January 22nd at midnight (UTC+01:00).

Be aware that APIs will not be available anymore at the same time.

Due to a technical anomaly, we are forced to switch eiDAS certificates to non-eiDAS X509 certificates.

If you control the type of certificate during your MTLS calls, you may be impacted. We therefore recommend you to apply a standard X509 check and to disable the eiDAS checks.

We are aware of the inconvenience this may cause you given the short notice, and we apologize for it.

An incident is currently in progress on the online banking service of Arkéa entities except Fortunéo. You will be kept informed of its resolution.

The incident is resolved and the Remote Banking service is restored.

The 1.4.1 version is decommissioned, the 1.4.2 is the default one means that you do not have to specify it in your request.

We are pleased to inform you that in 13 July 2022, this new release does not involve any non-backward-compatible change.

PISP - You can now initiate currency transfers in the SEPA zone and outside the SEPA zone (any currency) for a TPP on the 1.4.2.18 version

• International (Domestic payments in non-euro currency
• International payments
• International Scheduled (with requestedExecutionDate) are also allowed

International Payments are allowed on the following entities :

• Crédit Mutuel de Bretagne,
• CMSO,
• ABP,
• ABEI,
• BPE,
• ABS,
• AXA Banque

We are pleased to inform you that in 06 June 2022, the default version becomes the 1.4.2.

Means that if you do not specify that you want to use the 1.4.1 version, your requests will be treated with 1.4.2 format.

In 05 September 2022, the 1.4.1 version will be decommissionned.